Direct Assistance

Contact Trinity Bus Express

Reach our terminal booking desks, customer support teams, or parcel delivery desk via phone, WhatsApp, or official email.

Trinity Express booking office staff assisting passengers at the customer service desk
Friendly, in-person help for reservations, routes, fares, and travel questions.

Official Customer Support

Book with help from our reservation team

Visit a Trinity Express booking desk or contact our team to verify seat availability, estimated fares, departure times, and cross-border travel information.

Chat on WhatsApp Call +254 754 932 823

Official Booking Desks & Terminals

Passengers waiting outside a Trinity Express terminal office
Passengers outside a Trinity Express terminal and ticket office.

📍 Nairobi Main Terminal

River Road / Accra Road Junction (Opposite Tea Room), Nairobi CBD, Kenya.

Hotline: +254 754 932 823

📍 Kampala Terminal

Bakuli Bus Terminal, Sir Apollo Kaggwa Road / Namirembe Rd, Kampala, Uganda.

Hotline: +254 754 932 823

📍 Kigali Terminal

Nyabugogo Main Bus Park & Remera Express Terminal, Kigali, Rwanda.

Hotline: +254 754 932 823

✉️ Official Email Contacts

Bookings & Tickets: info@trinity-bus.com

Parcels & Freight: parcels@trinity-bus.com

Operating Hours: Daily 5:30 AM – 10:00 PM EAT

Send WhatsApp Inquiry

Fill out this form to launch a pre-formatted inquiry directly on WhatsApp with our reservations desk.

Frequently Asked Questions

How quickly does the WhatsApp desk respond?

Inquiries sent during operating hours (5:30 AM – 10:00 PM EAT) are typically acknowledged within 15–30 minutes.

Can I send parcels via Trinity Bus Express?

Yes. Small packages, luggage transfers, and commercial parcels can be booked at any terminal office prior to coach departure.

Book SeatWhatsAppCall Desk